Please click on the buttons below to find out more about the individual COVID changes we have put in place for the safety of our customers & staff.

Coastdale Parks has generated this page to help our customers feel at ease with the measures we have introduced to make our park COVID-19 secure. Please find below all the information relating to our safety measures that will ensure you enjoy the holiday experience you deserve, in a secure and safe environment. 

All you need to know before you arrive at Atlantic Coast Holiday Park where Covid-19 safety measures are securely in place

Touring field

The toilet facilities will be open with all COVID-19 measures in place.

COVID 19 – when you arrive at reception please scan the NHS QR code on the reception door (if you have the NHS app). In reception, you will find the parks QR code giving you a link to fill in our COVID declaration form at your own leisure or alternately use the iPad in reception to fill the form in.

Arrivals 12 pm – please just one member of the party to visit reception to confirm arrival where your map and Wi-Fi codes will be waiting.

Departures 11 am – There is no need to come to reception on departure. 

Hire fleet

COVID 19 – when you arrive at reception please scan the NHS QR code on the reception door (if you have the NHS app). In reception and on the main door in your accommodation, you will find the parks QR code giving you a link to fill in our COVID declaration form at your own leisure or alternately use the iPad in reception to fill the form in.

At Atlantic Coast Holiday Park we are confidently welcoming all Camping, Touring and Motorhomes guests. Here’s what you need to know before you arrive;

CHECK-IN - 4 pm - please just one member of the party to visit reception to confirm arrival where your map and Wi-Fi codes will be waiting. You will find your key in the door of your caravan or lodge. A fresh linen pack will have been prepared in advance for you and will be on the bed in the Holiday Home.

CHECK-OUT - 10 am - for the protection of the sanitation team please place linen in the linen sack provided and open windows. Please drop your key into the departure box outside reception or into reception if should need to speak to a staff member.

Park Facilities

Reception and Shop

We can’t wait to welcome visitors back to the reception open 8 am-5 pm and we look forward to seeing you one person/ family group at a time. We would prefer you to wear a face covering, adhere to social distancing guidelines and make contactless payments please whenever possible.

The Elsan Point 

This will remain open please maintain social distancing and face-covering guidelines.

The Pot-Wash, Launderette and Dog-Shower 

Pot-Wash, Launderette and Dog-Shower all back open please maintain social distancing and face-covering guidelines.

Garreg Goch Caravan Park has formulated this page to help all our customers feel at ease with what we have done to make the park Covid-19 safe. Please find below all the relevant information relating to our safety measures that will ensure you can enjoy the holiday experience you deserve, in a secure environment.

Touring and Motorhomes

At Garreg Goch we are confidently welcoming all Touring and Motorhomes guests. Here’s what you need to know before you arrive;

COVID-19 DECLARATION FORM; this document will be emailed to you prior to arrival. Please complete and submit this form within 24 hours of arrival and again within 24 hours of departure

PITCH NUMBER, PARK MAPS AND ARRIVALS PROCEDURE; this information will be emailed to you prior to your arrival

CHECK-IN; 12pm please go directly to your pitch

CHECK-OUT; 11 am please leave directly from your pitch

Hire Fleet

We are happy to be welcoming guests to our hire fleet where additional hygiene measures are in place. All holiday homes are deep cleaned and sanitised and equipped with a fresh linen pack before the arrival of each set of guests. Here’s what you need to know before you arrive;

COVID-19 DECLARATION FORM; this document will be emailed to you prior to arrival. Please complete and submit this form within 24 hours of arrival and again within 24 hours of departure

PITCH NUMBER, PARK MAPS AND ARRIVALS PROCEDURE; this information will be emailed to you prior to your arrival

CHECK-IN; 4 pm please collect your sanitised key from reception or pre-arrange contactless key collection from a key safe prior to arrival

CHECK-OUT; 10 am for the protection of the sanitation team please place linen in the linen sack provided and open windows

Park facilities

The Elsan Point - This will remain open for all guests with motor-home owners maintaining social distancing and face-covering guide-lines.

Play Park – Open

Launderette – Open / Customers must book with reception

Reception/Shop – One person/family group at a time.

Whitby Holiday Park has formulated this page to help all our customers feel at ease with what we have done to make the park Covid-19 safe. Please find below all the relevant information relating to our safety measures that will ensure you can enjoy the holiday experience you deserve, in a secure environment. 

COVID UPDATE

All you need to know before you arrive at Whitby Holiday Park where Covid-19 safety measures are securely in place

Touring and Motorhomes

At Whitby Holiday Park we are confidently welcoming guests all Touring and Motorhomes guests. Here’s what you need to know before you arrive;

• COVID-19 DECLARATION FORM; this document will be emailed to you prior to arrival. Please complete and submit this form within 24 hours of arrival and again within 24 hours of departure

• PITCH NUMBER AND ARRIVALS PROCEDURE; On arrival please wait in your car outside the Galleon Bar, for a member of staff to greet you with a park map & pitch number.

• CHECK-IN; 12 pm please go directly to your pitch

• CHECK-OUT; 10 am please leave directly from your pitch

Hire Fleet

We are happy to be welcoming guests to our hire fleet where additional hygiene measures are in place. All holiday homes are deep cleaned and sanitised and equipped with a fresh linen pack before the arrival of each set of guests. Here’s what you need to know before you arrive;

• COVID-19 DECLARATION FORM; this document will be emailed to you prior to arrival. Please complete and submit this form within 24 hours of arrival and again within 24 hours of departure

• PITCH NUMBER AND ARRIVALS PROCEDURE; this information will be emailed to you prior to your arrival.

• CHECK-IN; 4 pm please collect your sanitised key from reception or pre-arrange contactless key collection from a key safe prior to arrival

• CHECK-OUT; 10 am for the protection of the sanitation team please place linen in the linen sack provided and open windows

Galleon Bar

The bar is now open, however, we will have limited times of opening and will be available for outdoor drinking and table service from the beer garden as well as limited indoor table service.

Park Facilities & Reception

Arriving and staying at our Park;  A Covid-19 Update 

We can’t wait to welcome visitors back to the reception and we look forward to seeing you one person/ family group at a time. We would prefer you to wear a face covering, adhere to social distancing guidelines and make contactless payments, please.

The ELSAN POINT will remain open for the use of the self-contained motor-home owners maintaining social distancing and face-covering guidelines.

The POT-WASH; PLAY PARK, LAUNDERETTE, TOILET/SHOWER FACILITIES are open with COVID RESTRICTIONS IN PLACE.

Is there anything I need to do before I visit the Park?

You will receive a communication from us asking you to complete the Covid Arrival Form, which is easy to complete and fulfils the requirements under the test and trace regulations.

What happens if my area is placed on lockdown before I am due to arrive?

If this happens you must contact the park immediately and we will move your holiday date free of charge. Clearly, you should not travel when you are instructed not to do so by the government.

What about checking in and arrival?

You will be contacted to make you aware of our safe check-in and arrival procedures. We are minimising contact to keep you as safe as we possibly can.

Will it be safe on the Park?

We have worked tirelessly with our trade organisation the BHHPA to gain the COVID-19 Safe Certification and when you arrive you will be aware of all the measures that we have instigated.

What facilities will be open?

We have taken advice from government to ensure that we can open facilities safely and to the current requirements. Swimming Pools and certain washroom facilities may not be open at the moment but this is being reviewed on an ongoing basis, depending on legislation.

Can I have visitors to the park?

You will need to observe the government guidance on social distancing and ‘social bubbles.’ We will have guidance and signage on park but you need to remember your personal responsibility in protecting your own safety and that of others.

If I am hiring a caravan from the park, will I know it is safe?

We have formulated a strict cleaning regime for all our holiday caravans and facilities, with extra disinfection, fogging machines and staff wearing full PPE – your safety and that of all our owners and staff is paramount to us.

Can I walk freely around the park and in the local area?

Yes of course! You have come to us to enjoy some quality time, either in your own holiday home or one of ours and all you need to do is be aware of safety by observing social distancing and following all the guidance.

Enjoy yourselves!

What if I become ill whilst I am on holiday?

You need to return home immediately and if you have symptoms of Coronavirus you need to call the NHS test and trace helpline.

And Finally……..

Our teams are on site to help you and ensure you enjoy your stay in the safest possible environment. All our staff will be visible and approachable and they are there to give you whatever assistance you may need. 

This crisis has tested us all, but despite all the difficulties we want you to know that our sole aim is your enjoyment and safety.

Contact Us

Contact us if you would like any more information regarding our health and safety at any of our parks.